Rotek water system (“ROTEK”) warrants
the product against defects in materials and workmanship for the period of one
year from the date of purchase (the “Limited Warranty”). Please keep the
purchase receipt for future reference.
The Limited Warranty is only provided
to original purchasers and only applies to products purchased directly from ROTEK
website or from any of authorized resellers. New replacement parts will be
provided to exchange for any defective parts, and it does not apply to
consumable items, such as filters, membranes.
To be eligible for the Limited
Warranty, the purchaser must register at www.rotekwatersytem.com.
Contact ROTEK, firstname.lastname@example.org and describe the problem, if there is
an issue or believe to have a defective part. Support team will verify the
product with purchase record and provide you with technical help or support you
need for installation or help you with arrangement to return the defective
The Limited Warranty does not cover
the followings; cost of installation or reinstallation of any products,
cleaning of the system, damage from improper storage, not installed per
instructions provided, damage from over (commercial) used, misapplication, negligence,
alteration, freezing, flood, fire, or acts of God, filters, RO membranes, due
to improper water pressure or source water quality, supplementary damages from
system failure, due to using the parts not from Rotek water system, or paint
This limited warranty does not include service to diagnose a
claimed malfunction in this unit.
We assume no warranty liability in connection with this
system other than that specified herein. This warranty is in lieu of all other
warranties, expressed or implied, including warranties of fitness for a
particular purpose. ROTEK’s liability hereunder shall not exceed the cost of
the product. Under no circumstances will Rotek be liable for any incidental or
consequential damages or for any other loss, damage or expense of any kind,
including loss of use, arising in connection with the installation or use or
inability to use the covered items. These warranties are governed by the laws
of the state of California and may change at any time without notice.